Shipping policy
GYMBRACE SHIPPING POLICY
Free UK Shipping
We provide free shipping on all orders within the United Kingdom. No minimum order required.
Delivery Times
• Physical Products: 2-4 business days via Royal Mail or courier
• Digital Products: Instant delivery via email after payment confirmation
• Support Bundles: Physical items ship within 2-4 business days, digital content delivered instantly
Order Processing
Orders are processed within 1 business day (Monday-Friday, excluding UK holidays). You'll receive a confirmation email with tracking information once your order ships.
Digital Delivery
Mobility programs are delivered instantly to your email address after payment. Check your spam folder if you don't receive your download link within 10 minutes.
Shipping Address
Ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses provided by customers.
Lost or Damaged Packages
If your package is lost or damaged during shipping, contact us at info@gymbrace.com within 7 days of expected delivery. We'll arrange a replacement at no cost.
International Shipping
Currently, we only ship within the United Kingdom.
Contact
Shipping questions? Email info@gymbrace.com or call during business hours.